University IT https://tech.rochester.edu University of Rochester Information Technology Services Fri, 17 Sep 2021 15:35:35 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.1 https://www.sweettadka.com/?big=wp-content/uploads/cropped-Site-Icon-32x32.png University IT https://tech.rochester.edu 32 32 Celebrating Our IT Professionals https://www.sweettadka.com/?big=news-item/celebrating-our-it-professionals/ Fri, 17 Sep 2021 15:35:35 +0000 https://www.sweettadka.com/?big=?post_type=post&p=233752   National IT Professionals Day is when we recognize the valuable role IT services plays, enabling us to provide care, study and teach. URMC’s ISD team, University IT and departmental IT teams keep our institution running – safely and securely – while growing our capabilities through technology, and transforming our experience as applications and technology … Continued

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Employment Scam Targeting Students https://www.sweettadka.com/?big=news-item/new-employment-scam-targeting-students/ Fri, 10 Sep 2021 19:36:09 +0000 https://www.sweettadka.com/?big=?post_type=post&p=233392 We have become aware of fraudulent emails targeting University students that are offering employment opportunities and, in some cases, asking students to purchase gift cards. BE AWARE: These messages are SCAMS. Examples of these messages appear below. Note that the sender and subject may change. The names and departments on the fraudulent messages do not exist at the … Continued

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UR Student Support team; nominated for the 2021 Meliora Award https://www.sweettadka.com/?big=news-item/ur-student-support-team-nominated-for-the-2021-meliora-award/ Mon, 30 Aug 2021 14:45:09 +0000 https://www.sweettadka.com/?big=?post_type=post&p=232242 The UR Student Support Team was recognized for their commitment and dedication to completing a complex, institution-wide multi-phase system implementation that supports the following: Student lifecycle from application and registration Recording financial and academic transactions Culminating in an ongoing alumni relationship.

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University IT’s Evolves Technology during the COVID-19 Pandemic https://www.sweettadka.com/?big=news-item/university-its-evolves-technology-during-the-covid-19-pandemic/ Mon, 30 Aug 2021 14:39:35 +0000 https://www.sweettadka.com/?big=?post_type=post&p=232262 The COVID-19 pandemic was an unprecendented event that created a shift in the way the University uses technology in support of the organization’s operations.  More specifically, it required a large scale transformation of the fundamental ways in which faculty, staff and students can learn, work, and interact. University IT played, and continues to play, an … Continued

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Microsoft to Retire Skype for Business Online https://www.sweettadka.com/?big=news-item/microsoft-to-retire-skype-for-business-online/ Wed, 14 Jul 2021 18:04:32 +0000 https://www.sweettadka.com/?big=?post_type=post&p=227762 As of July 21st, 2021, Microsoft will retire its communications tool, Skype for Business Online. Furthermore, University IT recommends users utilize Microsoft Teams for instant messaging, voice, video calls, and online meetings with other internal University or Medical Center users. For more extensive group video conferencing with internal and external participants, we recommend the use of Zoom.   … Continued

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Login Security Improvements Will Affect Some Email/Calendar Apps https://www.sweettadka.com/?big=news-item/new-login-security-improvements-will-affect-former-email-calendar-apps/ Tue, 13 Jul 2021 20:35:38 +0000 https://www.sweettadka.com/?big=?post_type=post&p=227892 To continue efforts to reduce phishing and cybersecurity threats, University IT will begin requiring Duo two-factor authentication for Microsoft 365 services. Over this summer, University IT will roll out this change to University faculty, staff, and students who use Microsoft 365 services (email, Teams, OneDrive, OneNote, etc.). When accessing these services, you will receive a … Continued

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MyPath to No Longer Support these Web Browsers https://www.sweettadka.com/?big=news-item/mypath-to-no-longer-support-these-web-browsers/ Tue, 29 Jun 2021 14:16:26 +0000 https://www.sweettadka.com/?big=?post_type=post&p=228622 Effective July 1, 2021, Microsoft Internet Explorer 11 and Microsoft Edge Legacy browsers will no longer be supported for the MyPath application.  The browser will still work, however Cornerstone (MyPath) will no longer provide support and compatibility testing of IE11 and Edge Legacy.   Recommended Use As an alternative, please consider using the following when … Continued

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Beware of Contact Tracing Scams https://www.sweettadka.com/?big=news-item/beware-of-contact-tracing-scams/ Wed, 21 Apr 2021 18:54:35 +0000 https://www.sweettadka.com/?big=?post_type=post&p=218892 Scammers are taking advantage of COVID contact tracing to steal personal information, according to federal officials. Spoofing actual contact tracing numbers makes phone calls appear legitimate, and email addresses can appear valid, which help scammers pose as contact tracers who track people who have been exposed or infected with the coronavirus. So how can you … Continued

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Changes to LastPass Free https://www.sweettadka.com/?big=news-item/changes-to-lastpass-free/ Thu, 25 Mar 2021 14:48:52 +0000 https://www.sweettadka.com/?big=?post_type=post&p=217122 As of March 16th, personal LastPass accounts were be limited to either mobile devices OR desktop browser applications. You can keep using both the mobile and desktop LastPass services if you connect your personal account to the University’s Enterprise service.    How will this go into effect? If continuing with your free personal LastPass account, whichever device has been logged into … Continued

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New Zoom Captioning Feature https://www.sweettadka.com/?big=news-item/new-zoom-captioning-feature/ Mon, 22 Feb 2021 17:05:53 +0000 https://www.sweettadka.com/?big=?post_type=post&p=217422 University Zoom accounts now have auto-transcription/captioning using artificial intelligence. In meetings where auto-transcription is turned on, attendees will have the option to view captions on the screen and/or view a live transcript in a side panel. How to transcribe and caption in Zoom: Meeting host must turn on the feature through Zoom’s web portal Settings. … Continued

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Phishing Attack Targeting the University of Rochester https://www.sweettadka.com/?big=news-item/phishing-attack-targeting-the-university-of-rochester/ Tue, 13 Oct 2020 17:21:56 +0000 https://www.sweettadka.com/?big=?post_type=post&p=202752 UR has seen a recent increase in phishing emails that encourage users to click on harmful links. These emails are coming from internal email addresses (i.e. first_last@XXX.rochester.edu) and may appear legitimate.   How to Identify a Phishy Email There are a few ways to identify these emails as phishing attempts; however, these could change at … Continued

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Zoom Security Change Postponed https://www.sweettadka.com/?big=news-item/prepare-for-sept-27-zoom-security-change/ Thu, 02 Jul 2020 17:20:42 +0000 https://www.sweettadka.com/?big=?post_type=post&p=196082 Zoom has postponed the planned change to add the Waiting Room security feature to all Zoom accounts. Direction on security requirements for Zoom meetings will be provided in the near future. Waiting Room and/or Meeting Passcode are strongly recommended as a best practice for all University, URMC and affiliate Zoom meeting hosts. Both allow you … Continued

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External Email Alert https://www.sweettadka.com/?big=news-item/external-email-alert/ Thu, 28 May 2020 17:34:24 +0000 https://www.sweettadka.com/?big=?post_type=post&p=193112 What is External Email? External email is any mail message that comes into your email box from someone outside of the University of Rochester, URMC or UR Medicine. This includes organizations and people we may work with frequently, such as vendors, partners in the health care community, and associations. Before the message is delivered to … Continued

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LastPass Password Management https://www.sweettadka.com/?big=news-item/lastpass-password-management/ Fri, 13 Mar 2020 04:00:23 +0000 https://www.sweettadka.com/?big=?post_type=post&p=185882 Everyone at the University of Rochester with an active University/URMC email address (rochester.edu) is eligible for a free LastPass account.   What is LastPass? LastPass is a password manager that securely stores your logins and personal information in a secure vault. As you visit apps and sites, the LastPass browser plug-in or mobile app auto-fills … Continued

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Prepare to Work or Teach Remotely https://www.sweettadka.com/?big=news-item/prepare-to-work-or-teach-remotely/ Tue, 10 Mar 2020 18:50:26 +0000 https://www.sweettadka.com/?big=?post_type=post&p=186652 The University of Rochester are taking precautionary measures to ensure faculty and students have alternative means to continue education practices without putting the University’s community at risk of the Coronavirus (COVID-19). Univ IT have several steps individuals can take to ensure they have the proper technologies and security in place to perform working or teaching … Continued

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Coronavirus Themed E-mail Phishing https://www.sweettadka.com/?big=news-item/coronavirus-themed-e-mail-phishing/ Fri, 21 Feb 2020 14:10:00 +0000 https://www.sweettadka.com/?big=?post_type=post&p=184322 Coronavirus Themed E-mail Phishing Health Sector Cybersecurity Coordination Center (HC3) HC3@HHS.GOV     Recently, malicious cyber threat actors have been leveraging the current news cycle to launch Coronavirus themed cyberattacks at their targets. Prominent news reporting and the resulting elevated concern for the Coronavirus issue is being used as context for a malicious email phishing … Continued

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IBM Cognos Upgrade https://www.sweettadka.com/?big=news-item/ibm-cognos-upgrade/ Mon, 03 Feb 2020 19:14:26 +0000 https://www.sweettadka.com/?big=?post_type=post&p=182282 University IT’s Data Warehouse and Reporting teams will be upgrading the IBM Cognos reporting tool on February 8 – 9, 2020. Status updates regarding this upgrade will go out following the application’s testing.   What to expect: During this upgrade, users will not be able to publish or view reports from Cognos or URGEMS The … Continued

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Hillary Lincourt Honored with University’s Meliora Award https://www.sweettadka.com/?big=news-item/hillary-lincourt-honored-with-universitys-meliora-award/ Mon, 09 Sep 2019 13:26:43 +0000 https://www.sweettadka.com/?big=?post_type=post&p=175072 Hillary Lincourt Senior analyst/programmer with University IT Hillary Lincourt has a talent for telling stories with numbers. Her creativity in developing data visualizations has provided insight into the information the University collects in its many systems and processes, driving decision making across the institution. Among other accomplishments, Lincourt built a tool that allows the Medical Center’s human … Continued

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University to launch new method for accessing Outlook 365 Webmail https://www.sweettadka.com/?big=news-item/university-to-launch-new-method-for-accessing-outlook-365-webmail/ Thu, 29 Nov 2018 20:47:38 +0000 https://www.sweettadka.com/?big=?post_type=post&p=152972 The University is launching a new method for accessing Outlook 365 Webmail in an effort to reduce phishing and spam attacks. Effective December 19th, faculty, staff and students using Outlook 365 Webmail will need to use Two-Factor Authentication to access from outside the University’s network. The University uses Duo, a service that validates your identity before granting access … Continued

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Office 365 Webmail Update https://www.sweettadka.com/?big=news-item/office-365-webmail-update/ Thu, 01 Nov 2018 13:43:44 +0000 https://www.sweettadka.com/?big=?post_type=post&p=151282 On Tuesday, November 6th, University IT will be updating the login page for Office 365 Webmail. This is an aesthetic change and will not affect the steps users take to log in.   Current interface     To be updated to the following below:    

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Employment Scam Targeting Students https://www.sweettadka.com/?big=news-item/employment-scam-targeting-students/ Thu, 13 Sep 2018 19:23:49 +0000 https://www.sweettadka.com/?big=?post_type=post&p=148402 We have become aware of fraudulent emails targeting University students that are offering employment opportunities and, in some cases, asking students to purchase gift cards. BE AWARE: These messages are SCAMS. Examples of these messages appear below. Note that the sender and subject may change. The names and departments on the fraudulent messages do not exist at the … Continued

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Mark Ballister Assumes Enterprise-Wide University Chief Information Security Officer Role https://www.sweettadka.com/?big=news-item/mark-ballister-assumes-enterprise-wide-university-chief-information-security-officer-role/ Mon, 20 Aug 2018 18:20:27 +0000 https://www.sweettadka.com/?big=?post_type=post&p=145202 We are pleased to announce that Mark Ballister has accepted the position of enterprise-wide Chief Information Security Officer (CISO), effective August 20th.  The decision was based on a unanimous recommendation from the Chief Information Security Officer Search Committee.   We would like to take this opportunity to thank the Chief Information Security Officer Search Committee, … Continued

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Administrator Access to WordPress Changing February 28th https://www.sweettadka.com/?big=news-item/administrator-access-wordpress-changing-february-28th/ Thu, 22 Feb 2018 21:09:27 +0000 https://www.sweettadka.com/?big=?post_type=post&p=132182 To improve our security posture and strengthen our ability to defend again cyber security attacks and exploits, University IT is restricting access to the WordPress administration screen from off-campus networks, effective Wednesday, February 28th. This level of security is already in place for other content management and web publishing tools, such as Cascade and Deploy. … Continued

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Migration of Sophos Antivirus Software to Cylance https://www.sweettadka.com/?big=news-item/migration-of-sophos-to-cylance-antivirus/ Tue, 23 Jan 2018 19:48:16 +0000 https://www.sweettadka.com/?big=?post_type=post&p=127952 The University will be migrating from its current antivirus software, Sophos to the newly adopted software, Cylance over the next couple of months. University devices will automatically be updated to the new antivirus software.   What to expect Icons and notifications for the new Cylance antivirus software will look different following the migration. TO    The … Continued

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Wi-Fi Alert: Changes May Impact Your Connection https://www.sweettadka.com/?big=news-item/wi-fi-alert-changes/ Mon, 22 Jan 2018 21:04:00 +0000 https://www.sweettadka.com/?big=?post_type=post&p=129932   To resolve the issues with the wireless service, an emergency wireless network change was made at 3:00pm on Monday, January 22, 2018 requiring all faculty, staff and students using personal laptops, tablets and mobile phones to re-establish these network connections. Most connections can be established with a one-time step, while iOS 11 users will have … Continued

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Apple Battery Issue and Replacement Options https://www.sweettadka.com/?big=news-item/apple-battery-issue-replacement-options/ Thu, 18 Jan 2018 20:58:48 +0000 https://www.sweettadka.com/?big=?post_type=post&p=129582 As many of you have seen in the news, some cellular users with Apple iPhone 6 and newer (6, 6 Plus, SE, 6S, 6S Plus, 7, and 7 Plus) may experience a noticeable slowing of their device due to the battery. When the older lithium batteries in these devices are cold or have a low … Continued

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Breach at Equifax May Impact 143M Americans https://www.sweettadka.com/?big=news-item/breach-equifax-may-impact-143m-americans/ Fri, 08 Sep 2017 19:01:03 +0000 https://www.sweettadka.com/?big=?post_type=post&p=122262   You may have heard that Equifax recently suffered a massive data breach that resulted in the loss of personally identifiable information for approximately 143 million customers. As one of the three big credit reporting agencies, this includes name, address, social security number, and birth date for nearly half of all Americans.   What is … Continued

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UR Tech Store Announces their Back-to-School Specials https://www.sweettadka.com/?big=news-item/ur-tech-store-announces-back-school-specials/ Wed, 26 Jul 2017 19:14:17 +0000 https://www.sweettadka.com/?big=?post_type=post&p=119642 Back-to-school specials on Mac, iPad, Microsoft Surface, and Dell computers are now available on personal purchases through September 5, 2016.

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Information Security Advisory- Possible Password Exposure from Cloudflare Memory Leak https://www.sweettadka.com/?big=news-item/information-security-advisory-cloudfare-memory-leak/ Mon, 27 Feb 2017 22:33:46 +0000 https://www.sweettadka.com/?big=?post_type=post&p=110842   Cloudflare, one of the largest internet security companies, has announced that sensitive information and user data may have been exposed due to a massive memory leak. It is good security practice to change your passwords on a regular basis. To minimize any potential impact from this recent memory leak, we recommend changing the passwords … Continued

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University-Wide Framework for Information Security Policies and Procedures Adopted https://www.sweettadka.com/?big=news-item/university-wide-information-security-policies-procedures-adopted/ Tue, 06 Dec 2016 21:01:26 +0000 https://www.sweettadka.com/?big=?post_type=post&p=103292 The IT Policy Committee has adopted a higher standard for information security policies and procedures in response to external threats and in alignment with best practices.

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Michael W. Pinch Assumes University Chief Information Security Officer Role https://www.sweettadka.com/?big=news-item/pinch-assumes-university-ciso-role/ Tue, 16 Aug 2016 12:42:30 +0000 https://www.sweettadka.com/?big=?post_type=post&p=93732 Michael W. Pinch, who has served with distinction in his current role as the Chief Information Security Officer (CISO) for the Medical Center, is being tapped to assume enterprise-wide CISO responsibilities for the University of Rochester and its entities, including the Medical Center and its affiliates.

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Microsoft Office 365 Available for Download to Select Departments https://www.sweettadka.com/?big=news-item/microsoft-office-download-available/ Thu, 07 Jul 2016 14:52:59 +0000 https://www.sweettadka.com/?big=?post_type=post&p=88862 Faculty, staff, and students in select departments can download the Microsoft Office suite free of charge on up to five devices, either University owned or personally owned.

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UR Tech Store Announces Back-to-School Specials https://www.sweettadka.com/?big=news-item/ur-tech-store-announces-bts-specials/ Wed, 06 Jul 2016 14:00:09 +0000 https://www.sweettadka.com/?big=?post_type=post&p=88562 Back-to-school specials on Mac, iPad, Microsoft Surface, and Dell computers are now available on personal purchases through September 5, 2016.

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Registration Open for Research Computing Summer School https://www.sweettadka.com/?big=news-item/registration-open-research-computing-summer-school/ Wed, 08 Jun 2016 20:07:41 +0000 https://www.sweettadka.com/?big=?post_type=post&p=84062 The six-week program is designed to help students, postdocs, research staff, and faculty learn programming languages and sharpen their data analysis skills.

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Local High School Students Experience Virtual Science Lab https://www.sweettadka.com/?big=news-item/local-high-school-students-experience-virtual-science-lab/ Wed, 27 Apr 2016 19:20:11 +0000 https://www.sweettadka.com/?big=?post_type=post&p=81032 UR faculty and staff help local 9th graders study biology in both virtual and real laboratory settings on campus.

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Blackboard Upgrade Coming This Summer https://www.sweettadka.com/?big=news-item/blackboard-upgrade-coming-summer-2016/ Tue, 12 Apr 2016 18:14:42 +0000 https://www.sweettadka.com/?big=?post_type=post&p=79402 Beginning with summer 2016 courses, an upgraded version of Blackboard will bring new features, changes to some account credentials, and a new system URL.

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Three Staff Members Win RocHackHealth Competition https://www.sweettadka.com/?big=news-item/three-staff-win-rochackhealth-competition/ Tue, 12 Apr 2016 18:11:15 +0000 https://www.sweettadka.com/?big=?post_type=post&p=79422 University IT staff Hillary Lincourt teamed up with Andy Straw and Anthony Corbett from Biostatistics & Computational Biology in hackathon dedicated to solving healthcare-related data problems.

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University of Rochester Hosts 2016 Higher Education Data Warehousing Conference https://www.sweettadka.com/?big=news-item/university-hosts-2016-higher-education-data-warehousing-conference-hedw/ Tue, 12 Apr 2016 06:12:33 +0000 https://www.sweettadka.com/?big=?post_type=post&p=79242 Individuals from 140 colleges and universities in 6 countries gathered in Rochester to share resources and best practices for institutional reporting, analytics, and data management.

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MATLAB Now Available Free of Charge to Students https://www.sweettadka.com/?big=news-item/matlab-now-available-free-of-charge-to-students/ Wed, 13 Jan 2016 15:11:04 +0000 https://www.sweettadka.com/?big=?post_type=post&p=65322 All full- and part-time students can now obtain MATLAB free of charge, including the entire suite of 52 toolboxes.

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Registration Open for Research Computing Boot Camp https://www.sweettadka.com/?big=news-item/registration-open-research-computing-boot-camp/ Wed, 06 Jan 2016 15:34:55 +0000 https://www.sweettadka.com/?big=?post_type=post&p=64722 The Center for Integrated Research Computing (CIRC) is hosting a 6-week Winter Boot Camp to help researchers learn new programming languages and sharpen their computing and data analytics skills.

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Faculty/Staff Email Migrating to Office 365 https://www.sweettadka.com/?big=news-item/faculty-staff-email-migrating-to-office-365/ Mon, 30 Nov 2015 18:46:25 +0000 https://www.sweettadka.com/?big=?post_type=post&p=57432 The migration of on-premise email accounts to the cloud brings streamlined support and online collaboration tools for users.

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IT Staff, Professor Recognized with 3 Communications Awards https://www.sweettadka.com/?big=news-item/it-staff-professor-recognized-with-3-communication-awards/ Tue, 24 Nov 2015 17:57:27 +0000 http://www.rochester.edu/it/pluggedin/?p=33772 The annual, peer-juried competition celebrates excellence in IT communications in higher education over the past year.

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Providing High-End Technology and Support in Rettner Hall https://www.sweettadka.com/?big=news-item/providing-high-end-technology-and-support-in-rettner-hall/ Thu, 10 Sep 2015 15:16:11 +0000 http://www.rochester.edu/it/pluggedin/?p=33872 The Rettner Technology Lending Library and satellite Help Desk support students' exploration of cutting-edge technology.

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University Joins Eduroam https://www.sweettadka.com/?big=news-item/university-joins-eduroam/ Mon, 07 Sep 2015 20:52:32 +0000 https://www.sweettadka.com/?big=?post_type=post&p=57352 University faculty, staff, and students can connect securely to the Internet at more than 300 academic institutions using Eduroam.

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New IT Website Design to Improve Usability https://www.sweettadka.com/?big=news-item/new-it-website-design-to-improve-usability/ Thu, 03 Sep 2015 14:00:21 +0000 http://www.rochester.edu/it/pluggedin/?p=33902 The mobile responsive website features a service catalog, flexible navigation, and service availability at a glance.

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Public Printing Upgraded https://www.sweettadka.com/?big=news-item/public-printing-upgraded/ Thu, 13 Aug 2015 13:18:30 +0000 http://www.rochester.edu/it/pluggedin/?p=33702 Public printing on River Campus was upgraded to modernize its infrastructure and transition to a consistent system for public and departmental printing.

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Classroom Technology Upgrades Foster Modern Learning https://www.sweettadka.com/?big=news-item/classroom-technology-upgrades-foster-modern-learning/ Fri, 07 Aug 2015 15:07:15 +0000 http://www.rochester.edu/it/pluggedin/?p=33622 Recent renovations reflect a new standard for University classrooms where technology meets the modern needs of both faculty and students.

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VISTA Collaboratory Project Team Wins Meliora Award https://www.sweettadka.com/?big=news-item/vista-collaboratory-project-team-wins-meliora-award/ https://www.sweettadka.com/?big=news-item/vista-collaboratory-project-team-wins-meliora-award/#respond Tue, 21 Apr 2015 20:03:12 +0000 http://www.rochester.edu/it/pluggedin/?p=33442 The team's work will help make the University one of the leading institutions in computational and data science research over the next few years.

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VPN Upgrade to Enhance Security, Remote Access https://www.sweettadka.com/?big=news-item/vpn-upgrade-to-enhance-security-remote-access/ https://www.sweettadka.com/?big=news-item/vpn-upgrade-to-enhance-security-remote-access/#respond Tue, 24 Mar 2015 12:44:24 +0000 http://www.rochester.edu/it/pluggedin/?p=32212 VPN users outside the Medical Center must upgrade their computers and devices by April 30.

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Registration Open for Winter Boot Camp https://www.sweettadka.com/?big=news-item/registration-open-for-winter-boot-camp/ https://www.sweettadka.com/?big=news-item/registration-open-for-winter-boot-camp/#respond Wed, 14 Jan 2015 15:03:04 +0000 http://www.rochester.edu/it/pluggedin/?p=32472 The CIRC is offering 12 free courses for beginners to learn new technical skills to help with research projects or course work.

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